The process of assigning descriptive tags to chunks of information on a website to enhance user understanding and navigation.
This technique helps identify potential issues with labels by evaluating user searches on a website, providing valuable guidance for improving labeling decisions.
A method for evaluating the findability of topics in a website, also known as 'reverse card sorting' or 'card-based classification.'
An established research technique for discovering how people understand and categorize information, useful when designing or improving a website.
